Frequently asked questions
Choosing a series, voltage and colour temperature, understanding IP ratings, cutting and bending — and how quotation requests work.
Artcolor is a linear lighting specialist. It designs and manufactures flexible LED strips (nine series), LED neon in silicone, PMMA, TPU and PC, flexible and rigid wall washers, LED sheets and PMMA/PC/TPU extrusion optics, and offers lighting design and lighting-control system integration.
Artcolor Lighting Technology (Shenzhen) Co., Ltd. is based in Shenzhen, China, and controls the full process from product design and technical R&D to manufacturing. Reference projects include retail façades in Hong Kong, the W Hotel in Changsha, offices in Singapore and construction-site lighting in France.
Standard (PrimCore) is the everyday 12 V/24 V choice; High Efficiency (RayMax) reaches up to 150 lm/W; ArmorCore adds an extra-warm 1800K option; SnipX can be cut at every LED (8.33 mm); Demini is tunable white (2700K + 6500K); Ultra offers 10–12 mm boards at 24 V and 48 V; PolyX covers RGB, RGBW and RGBCW; Wave uses an S-shaped board that bends sideways (30 mm radius); Matrix is a multi-row 15 mm strip at 24 W/m for coves and backlighting.
Higher voltage draws less current for the same power, so voltage drop is lower and runs stay more even. 12 V strips suit short runs and 12 V systems; 24 V is the standard for most architectural work; the 48 V Ultra strip (AH2835-48V-168-10mm) is for demanding long lines. As a guide, a single-end feed covers about 5 m at 12 V, 8–10 m at 24 V and longer at 48 V; feeding from both ends or the middle nearly doubles that. Confirm the length for the model you choose.
White strips come in 2200K, 2700K, 3000K, 3500K, 4000K, 4500K, 5000K and 6500K (1800K on ArmorCore). Warm 1800K–2700K suits hospitality and residential spaces, 3000K–3500K retail and homes, 4000K offices and galleries, and 5000K–6500K task lighting. For changing scenes, the Demini series is tunable between 2700K and 6500K.
Every strip can be ordered in five protection levels: IP20 — indoor, bare board; IP54 — nano coating, splash resistant; IP65 — silicone glue, weatherproof; IP67 — silicone tube, temporary immersion; IP68 — solid silicone extrusion, submersible.
All white strips are specified with a colour rendering index (CRI) above 90 and colour consistency within 3 SDCM (3-step MacAdam ellipse). The quality page shows an integrating sphere among the photometric testing equipment.
Each product lists its cutting interval. It ranges from 8.33 mm on SnipX (cut at every LED) and the PolyX 3838 RGB strip, through 25–83 mm on most strips, to 100 mm on some 60- and 80-LED/m strips. Only cut on the marked cut lines.
Most strips have a 60 mm minimum bend radius. The Wave series (S-shaped board) and AP2835-24V-160-8mm bend to 30 mm, and Wave strips can also bend sideways in-plane for curves, arches and lettering.
The catalogue describes a five-year warranty for white LED strips. The quality page shows equipment for temperature and humidity, thermal shock, UV, salt spray, rain, dust, drop, winding and torsion, transport and photometric checks. Ask for current, model-specific certification documents before specifying a product.
Artcolor sources from Nichia, Bridgelux, Lumileds, ams OSRAM, Cree, Seoul Semiconductor, and uses PC, PMMA, TPU and silicone materials from suppliers such as Covestro, Mitsubishi, SABIC, Arkema, Röhm, Dow and DuPont. Its EMC-bracket LED application on flexible strips has been recognised by Nichia and Seoul.
Commerce is quote-only — there is no online payment. Choose a strip, pick colour temperature, IP rating and quantity, then press "Request a quote" to send your selection through the contact form, or email sales@artcolorled.com. Artcolor confirms pricing, lead time and freight for your project.
Freight is quoted with your order. Lead time and shipping method depend on quantity, destination and product construction (IP rating, custom lengths, OEM). Import duties and taxes may apply on delivery. Ask sales@artcolorled.com when you request a quote.
Yes. Artcolor customises optics, structure and LED chips for OEM/ODM programmes, provides lighting design from concept to installation, and integrates lighting, shading, HVAC and AV control systems. Email sales@artcolorled.com or use the contact form for a quote.
Still have a question?
Ask the assistant in the corner for an instant answer, or send our team your project details.
